The Purchase Process
When you’re undertaking a renovation and extension or even embarking on an entire new build project, we understand that windows and doors are a significant investment; and we also know that they are just one element of a project that makes up a bigger picture to what eventually becomes your home.
With every project, we pride ourselves on exemplary product expertise and strive to offer the best customer experience to make it all as seamless for you as possible.
Request a Quotation
If you’re in need of a quotation, or even just need some advice on which windows and doors are right for your project, get in touch. The more information you can give
us, the better!
Our Products
We supply and install a wide range of products including Internorm, Velfac, Rationel and our own brand; Visiline. Explore our product range in full!
Be Inspired
We love seeing our customer’s vision come to life in their finished homes. We have a huge project gallery page which will hopefully inspire you along the way for your own project. If you see something you like, get in touch.
Distinctive by Design
1
Get in touch to request more info.
2
A Product Specialist will be in touch to provide advise or even a quotation if you have drawings & plans.
3
Receive our quotation from your dedicated Product specialist and discuss any other options.
4
Book a 1-2-1 appointment at one of our showrooms to discuss final requirements and design options. This is where you can see and touch the products!
5
When you choose to go ahead you will receive the Pre-Survey Contract to sign and pay the initial 25% deposit.
6
Your Product Specialist will hand you over to the Survey Team who will guide you and your builder/architect through the survey process, ahead of ordering your products with the factory.
7
A Post Survey Contract and corresponding Survey documents will be issued to you for approval ready for the order to be sent to the factory
8
Once the documents are e-signed you will be issued an invoice for the 2nd 25% deposit.
9
1-2 weeks after the order is placed with the factory we will receive a delivery date from the factory which our Installations Team will then use to determine the best Installation date for your project
10
2-3 weeks prior to the installation of your windows and doors our Pre-Site Manager will visit your project to check all openings are ready for installation and determine access routes and discuss any other matters.
11
1-2 weeks prior to your installation, your 47.5% Site Arrival Payment invoice will be issued which is due for payment on or before the morning of installation
12
Our Installers and your windows and Doors will arrive on the morning of the 1st day of Installation, our installers will carry out the installation to the highest standard keeping you informed of the process along the way.
13
Once the installation is complete, the Installation Team Manager will carry out an audit on the installation with you checking all items and providing instruction on how to use your windows and doors which will then be signed off by you and the Team Manager.
14
Your installation is complete and your 2.5% Final Balance Invoice is sent to you for payment, following this your warranty documents are issued.
15
Once it’s all finished, it’s time to enjoy your new windows and doors. Don’t forget to send us a picture as we might like to feature your home in a paid case study.